Why choose Cuiraya?

At Cuiraya , we place elegance, quality, and durability at the heart of every creation. Our bags are designed to accompany you with style, functionality, and confidence every day.

High-end materials: resistant & durable

Free delivery everywhere in France 🇫🇷

Chic, practical and modern design

Affordable quality, without compromise on finishes

Genuine leather or reinforced canvas

Elegant design, thought out for the modern woman

High-end hand-sewn finishes

Comfort when worn even when loaded

Fast & free delivery in France

Fair prices without compromising on quality

FAQ

Frequently Asked Questions

What are the delivery times?

Once your order is accepted, it is processed within 1 to 3 business days by our warehouse.

Delivery time after shipment depends on your destination:

  • France, Belgium, Switzerland, Monaco : 3 to 7 working days
  • DOM-TOM: (coming soon) : up to 10 working days
  • International: (coming soon) : up to 10 business days

You will receive a shipping confirmation email with a tracking number to track your package in real time.

Good to know : Delivery is free in France. Delivery times may vary slightly during busy periods (sales, holidays, promotions).

Do you offer returns?

You have 15 days from receipt of your order to report any problem related to a manufacturing defect.

Important: in accordance with our commercial policy, no right of withdrawal is granted for personal convenience , such as a change of mind, an error of choice or dissatisfaction not linked to a product defect.

We invite each customer to carefully check the information related to their order before validation (model, color, size, quantity, etc.), because no modification or withdrawal for personal convenience will be accepted after validation of the purchase.

Items must be unused , in their original packaging and accompanied by visual evidence if a defect is found.

Our team will be happy to find the best solution with you: replacement or credit .

📌 We invite you to consult our Returns and Refunds Policy for all the details:

https://cuiraya.com/policies/refund-policy


How do I care for my Cuiraya bag?

For leather bags, we recommend using a soft, slightly damp cloth without soap. Canvas bags can be cleaned by hand with care.

Where do your bags come from?

Our bags are carefully designed by our team, in partnership with artisans selected for their expertise and respect for quality.

Is my payment secure?

Yes, all payments on our site are 100% secure thanks to an SSL encryption system.

How can I contact you?

You can write to us at contact@cuiraya.fr or via our contact form. Our team is available to answer your questions as quickly as possible.

What makes our bags truly unique?

Built to last

Chic & functional design

Lightness and comfort

What makes our bags truly unique?

Built to last

Our bags are made with premium materials

— genuine leather and reinforced canvas

— designed to withstand daily use while patinating beautifully over time.

Built to last

Our bags are made with premium materials

— genuine leather and reinforced canvas

— designed to withstand daily use while patinating beautifully over time.

What makes our bags truly unique?

Chic amp; functional design

Sleek shapes, thoughtful pockets, and timeless colors. Style meets practicality, whether you're at the office or out and about.

Chic amp; functional design

Sleek shapes, thoughtful pockets, and timeless colors. Style meets practicality, whether you're at the office or out and about.

What makes our bags truly unique?

Lightness and comfort

Lightweight even when full, each bag is designed for your comfort, all day long.

Lightness and comfort

Lightweight even when full, each bag is designed for your comfort, all day long.

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